FAQs
Our Products
1. Do you use clipart in any of your products?
Nope - everything is hand drawn by me and 100% exclusive to Busy Lizzie Plans.
2. The item I want is sold out - how often are re-stocks?
3. What kind of sticker paper do you use?
Bright white permanent matte.
4. What kind of cardstock do you use?
65lb. bright white
5. How do I apply my vinyl?
Vinyl decals can be applied to most smooth flat surfaces. For best results, clean the surface and dry it. Peel the clear tape from the backing and the decal should come along with it. Place the decal in the location you want it and peel the tape back. The decal will stay on the surface.
6. Are the vinyl decals waterproof? Dishwasher safe? Microwave safe?
The decals are waterproof and will easily survive a wash in warm soapy water. There are no guarantees your vinyl decal will be in tact after the dishwasher or microwave.
Shipping
1. Where do you ship from?
Lizzie and I ship from Regina, Saskatchewan, Canada.
2. What countries do you ship to?
We ship to Canada, the United States, many European countries, Australia & New Zealand and more! Please contact us if you want to know the status of mail to your country.
3. How are your orders packaged for shipping?
4. How long will my order take?
- Within Saskatchewan: 1-2 business days
- Within Canada: 7-14 business days
- To the USA: 14-40 business days
- International: 30-90 business days
5. Is shipping tracked?
Tracked shipping from Canada Post is prohibitively expensive. If you would like a quote, please contact me with your postal code or zip code.
6. I forgot something! If I make another order, can you combine the shipping for me so I don't pay for it twice?
Ordering
1. Do you offer discounts for large orders?
No, currently there are no plans to offer bulk ordering.
2. Do you ever have sales?
Yes! I host sales a couple of times a year. Follow Busy Lizzie Plans on Instagram or join our Facebook group for sale announcements.
3. Do you have promo codes?
If you join our Facebook group, there is a discount code for members. Join here!
4. What is this reward card about?
Every order contains both a reward card and a mini sampler sheet of stickers. The sampler sheet has a reward sticker (its Lizzie's face) that you can add to your reward card.
Once you've collected 5 Lizzie faces, write the date on your card and upload a photo here.
I'll make a special discount code just for you that will give you $10CAD off your next order.